Privacy Policy
This Privacy Policy sets out our data processing practices carried out through
the use of the Internet and the World Wide Web. If you have any requests concerning
your personal information or any queries with regard to these practices please
contact us at helpcenter@thecasinosupport.com
Disclosures
We will disclose personal information to
other companies and to business partners, successors in title to
our business and suppliers that are engaged to process such data
on our behalf. We may inform you (by e-mail, telephone, text message,
mail or otherwise) about products and services (including those
of other companies and organisations) which we consider may be
of interest to you.
Why we ask for specific details
Your IP address allows us to verify your identity and alerts us if there is
a server error. When you register, we request certain information from you,
such as contact information (your name, e-mail address, etc.), unique identifiers
(like your social security number) and financial information (like your account
or credit card numbers). We use customer contact information from the registration
form to send you information about our online casino.
Financial information that is collected is used
to check your qualifications for registering as a Real Member. Unique identifiers
(such as social security numbers) are collected to verify your identity
and linked to your unique account number.
Security
This site has security measures in place to protect against the loss, misuse
and alteration of your information under our control. All account numbers and
passwords must be supplied prior to any credit card transactions taking place.
Our choice of e-commerce partner, Proc-Cyber-Services
(PCS), requests specific details in order to purchase e-cash credits.
Their fraud department is skilled at using the latest credit card control measures
to ensure integrity and confidentiality of customers' personal details. In addition,
we keep a record of every transaction made, so should the need for a complete
audit arise, the information is readily available. We use 128-bit encryption
when transferring data on the Internet. Each customer is issued with a unique
account number and can choose their own password, which our staff cannot access.
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