The new owner of Ocean Resort Casino in Atlantic City, formerly the Revel, has revealed his plans and hopes for the property going forward. The owner, Bruce Deifik, has said that he is hoping to transform the casino property into a far more friendly and welcoming establishment than it previously was. Deifik has stated that the most important thing they did was listen to all feedback from previous customers, positive and negative.
Ocean Resort Casino Owner Identifies Key Areas of Improvement
One of the biggest areas for improvement identified by the owner of Ocean Resort Casino was the attitude towards customer service. When the Revel first opened in 2012, guests had some serious concerns with the way the casino was doing things. Some of the biggest complaints included the two-night minimum stay requirement for weekends, unwelcoming and unfriendly staff, confusing pedestrian flow patterns, a ‘stuffy’ atmosphere, and the fact that there were no non-smoking areas.
The Ocean Resort Casino will be a lot more accommodating, according to Deifik. He has already stated that the minimum stay requirement has been done away with, signage will be better to help guests get where they want to, there will be numerous new family activities, and smokers and non-smokers will be welcomed and catered for.
Ocean Resort Casino Opening Date Unconfirmed
Deifik hasn’t revealed how much money is being invested in Ocean Resort Casino. He also hasn’t confirmed the rumored opening date. Rumors have suggested that the property will open its doors on the 28th of June, which is the same day as the opening of the Hard Rock Atlantic City. While we don’t know when it will open, we do know some of the exciting changes that are being made.
Some of the non-casino related activities have been revealed for the Ocean Resort Casino. The property will feature indoor and outdoor swimming pools, as well as nightclubs and numerous dining establishments. These include a Wahlburgers, as well as a place called Cereal Town. This is a restaurant focused on children and allows customers to have cereal for any meal of the day. The restaurant will boast a wide range of different cereals from all over the world.