The Talking Stick Casino, in Arizona, has appealed for patience from its customers, following an evacuation of the casino on Saturday the 11th of August. In the early hours of the morning, heavy rains caused the casino to be evacuated. The heavy rains flooded the casino’s power generators and forced the casino to evacuate around 600 people.
The Talking Stick Casino Resort has appealed for patience, following an evacuation caused by heavy rains. The casino has promised to do everything it can to reunite players with any funds they were forced to leave in the casino.
Talking Stick Vows to Return Player Money
Talking Stick is located in Scottsdale, Arizona, which has been experiencing a particularly heavy monsoon season this year. At around 2 in the morning, water from the storms knocked out the power and forced the evacuation of players, hotel guests, and employees. The casino will stay closed until the 19th of August for clean-up. However, what if you were one of the people playing slot games when the lights went out? What happens to the money you had to leave in the machine?
The good news is that officials from the casino have said that they will do everything they can to reunite players with their funds. No money will be seized and donated to charity. It is believed that there were around 200 people playing slots when the power went off. Some players were able to grab their slot tickets and casino chips when they left, and these can be redeemed for cash at Casino Arizona, which is run by the same tribe.
Poker Tournament Cancelled at Talking Stick
Those guests who weren’t able to do so and still have money in the slot machines should still be able to get their funds back. The casino stated that the slot machines are very sophisticated and should retain the information that was on the machine before the power went off. In addition, player loyalty cards will be used, as well as the Talking Stick’s player tracking system. This system should help get the money back to players who don’t have loyalty cards.
The storms also forced Talking Stick to cancel the Arizona State Championships poker tournament. The event was scheduled to begin on the day the evacuations happened. There were about 1000 players signed up, with a prize pool of $1.5 million. The casino had to refund players their buy-ins, but many poker players have complained that they were not reimbursed for their travel expenses.